Shipping Policy

PRODUCTION TIME

Ready made items will be dispatched within 1-3 business days depending on stock availability. 

 

SHIPPING OPTIONS

Standard Shipping (5-10 business days plus production time) 

Priority Shipping (3-7 business days plus production time) 

* When orders reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates

 

STANDARD

Our stamps shipping rate is weight-based. Please add the desired item(s) to the shipping cart and head to the checkout to calculate shipping costs.

Standard (5-10 business days plus production time) - Free

Priority (3-7 business days plus production time) - US$36.99

 

DUTY TAX

Hidgeem Oxygen is not responsible for any duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. so these costs will be borne by you. If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.

 

RETURNS & EXCHANGES

Hidgeem Oxygen offers returns and exchanges, please refer to our Returns Policy Page

 Email: service@hidgeemoxygen.com

 

INCORRECT ADDRESS

We hold no responsibility for incorrect addresses given or late changes on addresses. If you do enter an incorrect address, please contact us asap and we will do our best to rectify the error. If it does ship before we are able to fix the issue, please reply to our message when the tracking information states that it is being returned to the sender. As soon as we receive it, we will ship you out a new package. The shipping carrier may charge a fee for the return shipping and re-delivery. This cost will be borne by you.