How long will it take to receive my order?

Typically, it takes 5-7 business days to receive your order for standard shipping. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or you can send e-mail to us: service@hidgeemoxygen.com.We will get back to you in 24 hours.

What is your return policy?

You can return the oxygen concentrator at any time within 1 month of purchase.If the machine develops any problems within 1 year of delivery, we will replace it with a new one free of charge.Furthermore, it is covered by a 2 years warranty for any manufacturing defects.Please check the details by click here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Contact Us

If you would like to know more about our policies, you can consult our Terms and Conditions. You will also be able to follow your order (tracking number will be provided in an e-mail after ordering). If there is any questions about the oxygen concentrator or our service, please feel free to contact us!

Address

New Canghai 1#A401, Keng Zi Street, Shatian Community, Pingshan District, Shenzhen, 518118, China

Phone

(+86) 147 7528 2862

Open Hours

Monday to Friday 09:00 - 18:30
Saturday & Sunday 9:00 - 18:00

service@hidgeemoxygen.com

Contact Us

Send Us An Message

Resources

User Center

Hot Categories

Newsletters

Contact Us

Contact Us

Send Us An Message

sign upfor newsletter

Shopping Cart

Your cart is empty

sign up
for newsletter